Naturcycle

A mobile app that transforms recycled human waste into luxury cosmetics—and rewards you for every drop-off.

UX Design

Sustainability

Community

Naturcycle


Objective

Boost recycling engagement and integrate educational features missing from v1.

Boost recycling engagement and integrate educational features missing from v1.

Objective

Time

3 Months (Early 2025)

3 Months (Early 2025)

Role

UX/UI Designer, UX Researcher, Interaction Designer.

UX/UI Designer, UX Researcher, Interaction Designer.

Tools

Figma and Abobe Suite.

Figma and Abobe Suite.

About

Naturcycle 2.0

NaturCycle 2.0 expands my original design with new features focused on recycling engagement, education, and community.


View Original Case Study

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

Impact Metrics

Our redesign is projected to drive:

+30%

+30%

More Recycling
Dropoffs.

More Recycling
Dropoffs.

+20%

+20%

User
Retention.

User
Retention.

+50%

+50%

Learning Module
Completion

Learning Module
Completion

The Contents of this Case Study

Discovery

  1. The Missing Link

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

  1. Listening & Learning

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

Design & Strategy

  1. Navigation Revamp

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

  1. Product Pages with Purpose

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

  1. New Features and Flows

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

Outcomes & Impact

  1. Reflection and Next Steps

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

Discovery

  1. The Missing Link

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

  1. Listening & Learning

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

Design & Strategy

  1. Navigation Revamp

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

  1. Product Pages with Purpose

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

  1. New Features and Flows

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

Outcomes & Impact

  1. Reflection and Next Steps

Nabulé specializes in branding, product design, marketing, and social media, helping businesses build strong, impactful identities and digital experiences.

Chapter 1

The Missing Link

To validate where the redesign was needed, we first analyzed the original user journey.


The Original Flow

Browse → Add to Cart → Checkout: Here’s how the unmodified app guided users through purchase.

1

Browse Catalog

2

Add to Cart

3

Checkout

1

Browse Catalog

2

Add to Cart

3

Checkout

Critical Opportunities

Three critical opportunities we discovered in the existing flow.

1

No Impact Tracking

No way to track recycling contributions.

2

No Education

Users never saw how waste becomes cosmetics.

3

No Community

No social features or challenges.

Listening To Our Users

Real feedback from our users brings the gaps to life.

"I never knew what happened after I dropped off my tube."

"I never knew what happened after I dropped off my tube."

—User #6 (Farm-Girl Student)

—User #6 (Farm-Girl Student)

User #6

User #6

"I never knew what happened after I dropped off my tube."

—User #6 (Farm-Girl Student)

User #6

"I feel like I'm just buying and leaving—I never see the real benefit."

"I feel like I'm just buying and leaving—I never see the real benefit."

—User #3 (Crunchy Mom)

—User #3 (Crunchy Mom)

User #3

User #3

"I feel like I'm just buying and leaving—I never see the real benefit."

—User #3 (Crunchy Mom)

User #3

Chapter 2

Listening and Learning

To ground our redesign, we used mixed-methods research. Building on two existing personas—Karen (Crunchy Mom) and Maggie (Farm-Girl Student)—we validate and refine their top needs.


Research Methods

Our research combined three methods:

Service Image

Online

Survey

Purpose: Discover habits & pain points.

n= 52

45 min

Service Image

User

Interviews

Purpose: Uncover motivations, habits, and pain points.

n=6

Service Image

Usability

Purpose: Test nav clarity and learning (educational).

n=5

Proto v1

Service Image

Online

Survey

Purpose: Discover habits & pain points.

n= 52

45 min

Service Image

User

Interviews

Purpose: Uncover motivations, habits, and pain points.

n=6

Service Image

Usability

Purpose: Test nav clarity and learning (educational).

n=5

Proto v1

Service Image

Online

Survey

Purpose: Discover habits & pain points.

n= 52

45 min

Service Image

User

Interviews

Purpose: Uncover motivations, habits, and pain points.

n=6

Service Image

Usability

Purpose: Test nav clarity and learning (educational).

n=5

Proto v1

Research Findings

Key insights that guided the redesign.

70

%

desired progress indicators (badges, streaks)

80

%

wanted easy recycling prompts.

90

%

would engage with short educational modules.

70

%

desired progress indicators (badges, streaks)

80

%

wanted easy recycling prompts.

90

%

would engage with short educational modules.

*From an online survey (n = 52). Qualitative comments from 6 interviews and 5 usability tests.

The Personas

Building on our existing archetypes—Karen and Maggie—here’s how our latest research fine-tunes their priorities.

Testimonial

Karen Michaels, The Crunchy Mom

Karen Michaels, The Crunchy Mom

Testimonial

Karen Michaels, Crunchy Mom

Age 52 | Toronto, ON

Age 52 | Toronto, ON

Age 52 | Toronto, ON

Karen is a 52-year-old mom and part-time yoga instructor living in Toronto. She runs the local community garden club and considers herself an eco-advocate for friends and family.

Bio

Bio

  • Feels guilty when she can’t see her recycling progress.

  • Distrusts vague “eco” claims without data.

Frustrations

Frustrations

  • Needs visible badges & streaks to track impact.

  • Wants a clear “waste → beauty” transparency path.

Motivations

Motivations

• Build a shareable “Impact Report” she can show to her club.
• Find one unified dashboard that tracks CO₂, water saved, and badge progress.

Goals

Goals

  • Feels guilty when she can’t see her recycling progress.

  • Feels guilty when she can’t see her recycling progress.

  • Distrusts vague “eco” claims without data.

  • Distrusts vague “eco” claims without data.

Frustrations

Frustrations

• Build a shareable “Impact Report” she can show to her club.
• Find one unified dashboard that tracks CO₂, water saved, and badge progress.

Goals

Karen is a 52-year-old mom and part-time yoga instructor living in Toronto. She runs the local community garden club and considers herself an eco-advocate for friends and family.

Karen is a 52-year-old mom and part-time yoga instructor living in Toronto. She runs the local community garden club and considers herself an eco-advocate for friends and family.

Bio

Bio

  • Needs visible badges & streaks to track impact.

  • Wants a clear “waste → beauty” transparency path.

Motivations

Motivations

  • Needs visible badges & streaks to track impact.

  • Wants a clear “waste → beauty” transparency path.

Motivations

Testimonial

Age 22 | Guelph, ON

Age 22 | Guelph, ON

Maggie Sidebottom, The Farm Girl

Testimonial

Age 22 | Guelph, ON

Age 22 | Guelph, ON

Maggie Sidebottom, The Farm Girl

  • Forgets to recycle if not actively prompted.

  • Won’t trust a brand without seeing the full recycling process.

Frustrations

Frustrations

Maggie is a 22-year-old university junior in Guelph who helps manage her family’s dairy farm while juggling a full-time course load in Environmental Science.

Bio

Bio

  • Needs a simple nudge/reminder to remember recycling.

  • Wants a quick “Waste → Beauty” tutorial (≤ 2 min)

Motivations

Motivations

Testimonial

Age 22 | Guelph, ON

Age 22 | Guelph, ON

Maggie Sidebottom, The Farm Girl

Maggie Sidebottom, The Farm Girl

Maggie is a 22-year-old university junior in Guelph who helps manage her family’s dairy farm while juggling a full-time course load in Environmental Science.

Bio

Bio

  • Needs a simple nudge/reminder to remember recycling.

  • Wants a quick “Waste → Beauty” tutorial (≤ 2 min)

Motivations

Motivations

  • Establish a daily recycling habit with a simple reminder.

Goals

Goals

  • Share quick “Before → After” recycling wins on campus.

  • Forgets to recycle if not actively prompted.

  • Won’t trust a brand without seeing the full recycling process.

Frustrations

Frustrations

  • Needs a simple nudge/reminder to remember recycling.

  • Wants a quick “Waste → Beauty” tutorial (≤ 2 min)

Motivations

  • Forgets to recycle if not actively prompted.

  • Won’t trust a brand without seeing the full recycling process.

Frustrations

• Establish a daily recycling habit with a simple reminder. • Share quick “Before → After” recycling wins on campus.

Goals

Maggie is a 22-year-old university junior in Guelph who helps manage her family’s dairy farm while juggling a full-time course load in Environmental Science.

Bio

Chapter 3

Navigation Revamp

After validating user needs for clarity, motivation, and education, we saw an opportunity to do more than just clean up the nav — we reimagined it to reflect the ecosystem behind NaturCycle. What was once a linear “Shop → Checkout” experience is now a five-tab structure designed around Home, Shop, Impact, Learn, and Me.

Having confirmed their need for badges, reminders, and tutorials, we overhauled the nav with thin-line icons and active-state highlights, expanding it from a single ‘Shop → Checkout’ to five tabs: Home, Shop, Impact, Learn, and Me.”

Before: A Linear Experience

The original bottom nav focused solely on product discovery. Tabs like Search and Account lived as equals alongside Shop, creating friction and visual noise — especially on small screens.

Refined Search Flow

We relocated the 🔍 search field into the Home screen header. This removed redundancy, reduced clutter, and aligned with user expectations around eCommerce UIs.

Home

Shop

Impact

Learn

Me

New tabs added

Impact – A real-time dashboard for users to track their CO₂ savings, water reductions, and recycling badges.
Learn – A lightweight, interactive journey to educate users on how their waste becomes beauty.

Learn: The Journey

Impact Dashboard

Impact Dashboard

Learn: The Journey

Chapter 4

Product Pages with Purpose

We transformed each product page from a static sales screen into an educational touchpoint — surfacing sustainability and product impact before users even consider adding an item to their bag.

Before → After: From Plain to Purposeful

The original page focused solely on product visuals and purchase options.
In our redesign, eco-credentials take the spotlight, giving users a reason to feel good about their choices.

Before

After

Before

Highlights at a Glance

Users told us they often missed sustainability details buried in long descriptions.
We responded with a strip of five icons under the product description, each representing a key benefit:

Vegan & Cruelty-Free

Smooth, Hydrating Finish

Positive Impact

Responsible Packaging

Eco-Conscious Formula

Vegan & Cruelty-Free
Smooth, Hydrating Finish
Positive
Impact
Responsible Packaging
Eco-Conscious Formula
Vegan & Cruelty-Free
Smooth, Hydrating Finish
Positive Impact
Recyclable Packaging
Eco-Conscious Formula

Impact in Context

Every highlight includes concise, user-friendly copy:

Vegan & Cruelty-Free

Every component is sourced and produced with respect for the environment, animals, and local communities.

Smooth, Hydrating Finish

The satin-soft texture glides on effortlessly, leaving your lips feeling nourished and comfortable all day long.

Positive Impact

By choosing this lipstick, you actively support NaturCycle’s mission to reinvent what’s possible with recycled waste—lowering emissions and minimizing the environmental footprint of beauty products.

Responsible Packaging

The tube is made from 80% post-consumer recycled material, reducing plastic waste and supporting closed-loop production.

Eco-Conscious Formula

Sustainably developed using NaturCycle’s unique process that transforms recycled materials into clean, quality ingredients.

Vegan & Cruelty-Free

Every component is sourced and produced with respect for the environment, animals, and local communities.

Smooth, Hydrating
Finish

The satin-soft texture glides on effortlessly, leaving your lips feeling nourished and comfortable all day long.

Positive Impact

By choosing this lipstick, you actively support NaturCycle’s mission to reinvent what’s possible with recycled waste—lowering emissions and minimizing the environmental footprint of beauty products.

Vegan & Cruelty-Free

Every component is sourced and produced with respect for the environment, animals, and local communities.

Smooth, Hydrating Finish

The satin-soft texture glides on effortlessly, leaving your lips feeling nourished and comfortable all day long.

Positive Impact

By choosing this lipstick, you actively support NaturCycle’s mission to reinvent what’s possible with recycled waste—lowering emissions and minimizing the environmental footprint of beauty products.

Responsible Packaging
Responsible
Packaging

The tube is made from 80% post-consumer recycled material, reducing plastic waste and supporting closed-loop production.

Eco-Conscious Formula
Eco-Conscious
Formula

Sustainably developed using NaturCycle’s unique process that transforms recycled materials into clean, quality ingredients.

Chapter 5

New Features and Flows

Research showed users wanted prompts, progress, and learning. We responded with an Impact Dashboard, drop-off logging, and an interactive journey.

Impact Dashboard

The dashboard was designed to answer three user needs: visibility into personal impact, motivation to keep going, and simple ways to participate in community recycling.

Convenience.

Map of nearby drop-off stations with QR check-ins.

Metrics at a glance.

Metrics at a glance.

Items recycled, CO2 offset, water saved

Items recycled, CO2 offset, water saved

Progress.

Tiered badges (Seedling → Evergreen).

Engagement.

Engagement.

Weekly challenges + community missions.

Convenience.

Map of nearby drop-off stations with QR check-ins.

Convenience.

Map of nearby drop-off stations with QR check-ins.

Progress.

Tiered badges (Seedling → Evergreen).

Engagement.

Weekly challenges + community missions.

Metrics at a glance.

Items recycled, CO2 offset, water saved

Progress.

Tiered badges (Seedling → Evergreen).

The Log Drop-Off Flow

Fast Scan.

QR Logs drop-off instantly.

Manual Option.

Dropdown for location, type, and quantity.

Feedback.

Dashboard updates in real time.

Feedback.
Dashboard updates in real time.
Fast Scan.
QR Logs drop-off instantly.
Manual Option.
Dropdown for location, type, and quantity.

Fast Scan.

QR Logs drop-off instantly.

Feedback.

Dashboard updates in real time.

Manual Option.

Dropdown for location, type, and quantity.

From Waste to Beauty (Interactive Learning)

6-step Journey.

Collection → Sanitization → Extraction → Formulation → Packaging → You.

6-step Journey.
Collection → Sanitization → Extraction → Formulation → Packaging → You.

Interactive Layers

Inline quizzes, "Learn More" accordions, immersive visuals.

Interactive Layers

Inline quizzes, "Learn More" accordions, immersive visuals.

Purpose.

Makes recycling transparent, tangible, and empowering.

Purpose.

Makes recycling transparent, tangible, and empowering.

Purpose.

Makes recycling transparent, tangible, and empowering.

Interactive Layers.

Inline quizzes, "Learn More" accordions, immersive visuals.

6-step Journey.

Collection → Sanitization → Extraction → Formulation → Packaging → You.

Chapter 6

Reflection and Next Steps

In this chapter, I reflect on key learnings and outline opportunities for future growth.

The Reflection

The original flow ended at checkout, leaving users disconnected from their recycling impact. By redesigning NaturCycle 2.0, I created a continuous cycle that educates, motivates, and empowers users beyond purchase.

Next Steps

1

Reward Ecosystem

Discounts + loyalty rewards for verified recycling.

2

Deeper Personalization

Tailored challenges, badges, and learning content.

3

Sustainability Reports

Monthly/annual CO₂ and waste impact summaries.

4

Accessibility & Inclusion

Multilingual support + simplified UI for all users.

1

Reward

Ecosystem

Partner with brands for discounts and rewards.

2

Deeper

Personalization

Tailor challenges and learning to user habits.

3

Sustainability

Reports

Share monthly or yearly impact summaries.

4

Accessibility

& Inclusion

Expand reach with multilingual, inclusive UI.

Designing for behavior. Designing for impact.

Next

Project